Lulu Distribution Rights Acknowledgment
Lulu Distribution Rights Acknowledgment
Effective Date: April 1, 2025
Surviving Life Lessons, LLC partners with Lulu, a third-party print-on-demand and distribution platform, to fulfill physical book orders made through our website.
This acknowledgment explains the relationship between Surviving Life Lessons, LLC (referred to as "we," "us," or "our") and Lulu, and what that means for you as a customer.
Role of Lulu as a Third-Party Distributor
We use Lulu to handle:
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The printing of physical book products purchased through our website.
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Packaging and shipping of print orders to customers.
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Fulfillment of orders made through our online store for print titles (including softcover and hardcover books).
When a customer orders a print product through www.survivinglifelessons.com, the order is processed through Wix but fulfilled via Lulu’s production and shipping systems.
Our Responsibilities
Surviving Life Lessons, LLC is responsible for:
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Curating, creating, and uploading the book content.
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Describing products accurately on our website.
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Setting prices and offering customer support for ordering issues.
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Providing customer communication and post-purchase resources.
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Managing refunds or replacements only in accordance with our return policy and Lulu's guidelines.
We are not responsible for printing errors, shipping delays, or production defects beyond what Lulu’s support policies cover.
Lulu’s Responsibilities
Lulu is solely responsible for:
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Print production quality and physical product creation.
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Order fulfillment and shipping logistics.
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Print packaging and delivery through carriers they assign.
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Managing production delays due to technical or supply chain issues.
You can read more about Lulu’s print fulfillment process at www.lulu.com.
Print-on-Demand Policy
Because our books are printed on demand:
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Orders cannot be canceled or changed once production begins.
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Returns and exchanges are limited to issues of damage, misprints, or production errors.
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Contact us at survivinglifelessons@gmail.com if you encounter any issues, and we will work with Lulu to resolve them.
Intellectual Property
All book content remains the intellectual property of Surviving Life Lessons, LLC. Lulu has no ownership over the creative works it prints on our behalf. They serve only as a printing and logistics provider.
Liability Limitations
Surviving Life Lessons, LLC is not liable for:
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Delays caused by Lulu or their shipping partners.
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Misprints, damages in transit, or print quality flaws outside of our direct control.
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Orders lost or mishandled after confirmed shipping by Lulu.
Reporting Concerns
If you encounter anything on our website or platforms that raises safety concerns, please contact us immediately at survivinglifelessons@gmail.com
Disclaimers
For more legal information, please refer to our:
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Terms and Conditions
Changes to This Lulu Distribution Rights Policy
We reserve the right to update this Lulu Distribution Rights Policy from time to time in response to legal, technical, or business developments. Please revisit this page regularly to stay informed.
Contact Information
For any questions regarding this Agreement, please contact us at
Email: survivinglifelessons@gmail.com
Website: www.survivinglifelessons.com